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AlphaJade Recruitment

Privacy Policy Statement

AlphaJade Pty Ltd is a privately owned company whose business is to provide recruitment and outplacement services to our clients. In order to achieve this, it is necessary to collect personal information and, at times, sensitive information on candidates and contractors. AlphaJade is committed to protecting the privacy of all individuals who deal with us and to ensure that the information we collect and keep is used only for the purpose the individual has consented to. AlphaJade is committed to complying with its obligations under the Privacy Act 1988 as amended by the Privacy Amendment (Private Sector) Act 2000 and complies fully with the National Privacy Principles (Schedule 3) contained in the Act, a copy of which can be obtained from www.privacy.gov.au/publications/npps01.pdf. For more information about privacy in general, you can visit the Federal Privacy Commissioner's Web site www.privacy.gov.au.

The AlphaJade Privacy Officer is responsible for Privacy compliance in our company.

What information do we collect?
AlphaJade collects the following information:
  • Relevant information on candidates and contractors to enable us to place them in the permanent or contract position that matches their skills, experience and job preference.
  • Information that is normally required to be transferred between an employee and an employer in the context of an employment relationship, including but not restricted to tax file number, banking details and information that might be relevant to a workers compensation claim.
  • Statistical information such as what areas of our web site are visited most frequently and which of our services are used the most. AlphaJade reserves the right to share this information with other individuals so that we can continually improve our services. This information will not be linked to any personal information that can identify any individual.
  • Names, addresses and/or email addresses to allow us to send newsletters to individuals. Each person is able to "unsubscribe" from these services.
The information we generally collect to place individuals in employment includes:
  • Personal contact information such as name, address, phone numbers, e-mail addresses.
  • Work history including dates of employment, names of employers, roles, duties and achievements.
  • Residency and/or Visa details
  • Education details/professional qualifications.
  • Details of an individual's job preferences, remuneration sought.
  • Information from appropriate referees to confirm work experience and skills. However, each individual will be advised prior to us conducting reference checks.

AlphaJade generally does not collect sensitive information such as professional association or club memberships, health information or criminal history. We will only collect this information with your consent or if we are required by law to do so.

Why do we collect personal information?
AlphaJade collects personal information for the following purposes:
  • Clients have asked us to source suitable candidates for specific roles and we need to assess each candidate's suitability, as well as providing the clients with a comprehensive understanding of the candidate's skills and experience.
  • Candidates have asked AlphaJade to find their next career position or contract.
Why do we hold personal information?
We hold personal information so that we can:
  • Advise candidates when we find a position that matches their skills, experience and job preferences.
  • Advise candidates and contractors of new services and other information that might benefit them.
  • Source and qualify candidates for our clients.
  • Maintain contact with placed candidates and contractors to monitor satisfaction levels.
  • Service contractors during the duration of their contracts.
If you do not give us the information we seek
  • We may be limited in our ability to locate suitable work for you;
  • We may be limited in our ability to place you in work.
How do we collect personal information?
Most information is collected directly from our candidates and contractors. This is done:
  • When they forward their resume to us.
  • When they are interviewed by one of our staff.
  • During other contact with them such as telephone calls and the exchange of emails. At other times, we may collect information from a third party such as a referee, psychologist (test results).
  • By searching publicly available information (for example, the internet).
We will seek each individual's consent for the collection of this information and will take reasonable steps to inform them of:
  • Why the information is being collected.
  • Details of any law requiring the collection of the information.
  • The main consequences if the information is not provided.
How and where do we hold personal information?
AlphaJade holds personal information in a combination of electronic and paper based files at our offices and other secure premises. We respect each individual's privacy and consequently have taken steps to ensure that both computer based and paper based information is only accessible by staff of AlphaJade who require access to the information.
How and when is personal information used and disclosed, generally?
The Personal Information is used for the purposes for which it is collected and held as set out above. By providing us with personal information, individuals consent to the collection and internal use of their personal information as outlined in this Privacy Policy statement. However, each person will be contacted to give us their consent prior to their personal information being disclosed to a third party and they will be advised of the particular purpose. We will usually ask for the consent in writing or via an email. The only time we may not ask for consent is where we are required by law or by an enforcement agency to disclose the information.
Keeping your personal information up-to-date
If your personal information changes please contact us and we will endeavour to update and correct the information. We may also contact you from time to time to check the information is still correct.
How can an individual access personal information held by AlphaJade?
Any person can ask for:
  • A copy of their personal information
  • Their personal information to be corrected or updated
  • Their personal information to be removed from our files.
Note: The only exception to the above is information held on employees of AlphaJade. The process for requesting access is:
  • Request to be made in writing.
  • Proof of identity must be provided.
  • AlphaJade will provide the information within 30 days, but normally within a week.
  • A fee will be due and payable to AlphaJade to cover the cost of identifying and copying information held. The Fee will be charged at the rate of $40.00 per hour with the minimum being $40.00. Upon request we will provide a quotation of the specific fee involved.
How can a complaint be made?
  • If a candidate or a contractor has a complaint about how our company is handling their personal information, they should direct their complaint to our Privacy Officer. We will respond to the complaint as quickly as possible but not more than 10 business days after the complaint has been made.
  • If they are not satisfied with the response or outcome of their enquiry, they should raise the complaint and our response to it with the:

    Office of the Federal Privacy Commissioner
    Level 8, Piccadilly Tower
    133 Castlereagh Street
    Sydney, New South Wales, 2000
    Tel: 1300 363 992.
Feedback
Our Web site includes an area where you can submit feedback. Any feedback that is submitted through this area becomes the property of AlphaJade. We may use this feedback, such as success stories, for marketing purposes, or to contact you for further feedback on the site.
Changes to the AlphaJade privacy policy statement
We may update our Privacy Policy statement from time to time. The current statement will be available on our Web site or at our offices.

Privacy Officer Contact Details:
Privacy Officer
AlphaJade Pty Ltd
213 Greenhill Road
Eastwood, South Australia, 5063
Tel: +618 8274 3731
Fax: +618 8272 9468

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